Privacy Policy

1. Introduction

G-Track Delivery System ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery management platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Company information and business details
• Account credentials and authentication information
• Payment and billing information
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of our services:

• Device information and IP address
• Browser type and version
• Pages visited and time spent on our platform
• Delivery tracking data and location information
• System logs and error reports

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our delivery management services
• Process transactions and manage your account
• Send important notifications about your deliveries
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure
• Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at smithtop13@gmail.com or call 0947025789.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Security cookies to protect against fraud

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law:

• Account information: Until account closure plus 3 years
• Transaction data: 7 years for tax and legal compliance
• Usage analytics: 2 years for service improvement
• Communication records: 3 years for support purposes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.